Privacy Policy

Last updated: August 6, 2025

Introduction

ReadyTech Netherlands ("we", "us", or "our") operates the ReadyTech virtual training and IT labs platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

When you use our Service, we may collect personal information that can identify you, such as:

  • Full name
  • Email address
  • Phone number
  • Company name and position
  • Billing information (when applicable)
  • IP address and geographic location

Usage Data

We may also collect information about how you access and use the Service ("Usage Data"). This may include:

  • Pages you visit on our platform
  • Time spent on each page
  • Features you use
  • Device information (type, operating system, browser)
  • Access times and dates

How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Service
  • To improve, personalize, and expand our Service
  • To understand and analyze how you use our Service
  • To develop new products, services, features, and functionality
  • To communicate with you, including customer service and updates
  • To process transactions and manage billing
  • To detect and prevent fraud and unauthorized activities

Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access and receive a copy of your personal data
  • The right to rectify or correct inaccurate data
  • The right to request erasure of your personal data
  • The right to restrict processing of your data
  • The right to data portability
  • The right to object to processing

To exercise these rights, please contact us at info@wschat.ai.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We recommend you review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: